- Amazon has created more than 22,000 seasonal jobs in India
- Positions have been created in Mumbai, Delhi, Hyderabad, among others
- Amazon has 13 customer service sites across 12 cities
Amazon on Monday announced it has created more than 22,000
seasonal employment positions across its India network this festive season.
The e-commerce giant said the employment positions have been
created at its fulfilment centres, sortation centres, delivery stations and
customer service sites.
These positions have been created in Mumbai, Delhi,
Hyderabad, Chennai, Bengaluru, Ahmedabad and many other cities across the
country, it said in a statement in Mumbai.
"In our effort to provide a seamless shopping
experience, we are excited to announce that we are enhancing our teams
significantly with two times the number of associates working in the Amazon
fulfilment network and customer service sites," Akhil Saxena, Vice
President - India Customer Fulfilment, Amazon India, said.
"The over 22,000 seasonal associates will help in
augmenting our capabilities to serve our customers better and enable us to
deliver consistently high levels of customer experience," he added.
Associates who have been provided opportunities,
specifically for the festive season, will join the thousands of associates at
Amazon's 41 fulfilment centres, 15 sortation centres and close to 150 delivery
stations across the country to help pick, pack, ship and deliver customer
orders more efficiently.
Amazon has 13 customer service sites across 12 cities and
provides voice support for customers in Kannada, English, Hindi, Tamil and
Telugu.
The customer service sites support Amazon customers in India
with pre and post order customer service through various mediums like email,
chat, social media and phone.
